Privacy Policy

Effective Date:1-07-2025

Your privacy is important to us. This Privacy Policy outlines how LoveVaali collects, uses, shares, and protects your personal data when you visit our website or purchase from us.

1. Information We Collect

• Personal Data: Name, email address, phone number, shipping address, payment info (via third-party gateways only).
• Order Data: Custom messages, recipient names, and order history.
• Technical Data: IP address, browser type, device data, cookies, and usage logs for analytics.

2. How We Use Your Data

• To process your orders and deliver your personalized cards.
• To send order confirmations, updates, and customer support responses.
• To improve our services, website, and user experience.
• With your consent, to send promotional emails and special offers.

3. Data Sharing

• We do not sell or rent your personal data to third parties.
• We may share limited data with:
• Payment providers (e.g., Razorpay, PhonePe, Stripe) for secure transactions.
• Delivery services (e.g., courier partners) to fulfill your orders.
• Legal authorities when required by law.

4. Data Security

• We use SSL encryption to protect your data during transmission.
• We store data on secure servers with access control.
• No method of transmission is 100% secure, but we take all reasonable steps to protect your information.

5. Your Rights

• You can request access to your data at any time.
• You can ask us to update, correct, or delete your personal data.
• You can unsubscribe from marketing emails via the link in our emails.

6. Cookies

We use cookies to enhance your experience, analyze usage, and personalize content. You can control cookie preferences through your browser settings.

7. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices or content. Please read their privacy policies before using them.

8. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal data from children.

9. Updates to this Policy

We may update this Privacy Policy from time to time. The revised policy will be posted here with an updated date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Email: info@lovevaali.com
• Phone: 8921840391
• Address: Building No60/44 3rd floor JC Chambers, V 1599 Opp: Kairali Flat, Panamilly Nagar, Ernakulam 682 036

Thank you for trusting LoveVaali with your personal information.